Direct Digital Controls, Inc. has a strong reputation for providing quality service that is backed by solid skills, commitment, and experience.  The people that make up our service department set DDC apart from other companies.  Our service team has been hand selected based on individual expertise on a primary control system, troubleshooting ability, and overall work ethic and attitude.   With the added investment in cross-training our people on different systems and technologies we have created a diverse and well rounded team of control experts that have the resources to resolve the most challenging automation problems.  Our technicians are really three different people rolled into one. You get a system programmer, a commissioning agent, and mechanical service person with one phone call.  We are dedicated to helping our customers learn as much as they can about their buildings mechanical and automation systems.  Let our experience help you improve your building’s efficiency, lower your maintenance costs, and improve your equipment operation.

We Offer:
  • Emergency repair of equipment and control systems
  • Preventative maintenance programs
  • Energy Audits
  • Efficiency improvements
  • Control Strategy modifications
  • Web-hosting services
  • Remote dial-up service support
  • Electrical Services
  • Lighting Retrofits
  • Pneumatic control repair / retrofit
  • Multi-building Integration
  • Central Server Applications
  • System diagnostics
  • System commissioning
  • System database back-ups
  • Air quality solutions
  • Boiler maintenance
  • Chiller maintenance
  • Sensor calibration
  • Security / Access accessories
  • BACnet, LonWorks, Modbus
  • PC upgrades
  • HVAC replacement parts
  • VFD’s upgrades

SERVICE DEPARTMENT
Regular hours of operation
7:00am to 4:00pm (Mon. - Fri.)

Web-Hosted accounts and Dial-up support
Call 763.255.3200 Option #3
(Please have your account ID available)

CONTROL EXPERTS AND RESOURCES
For access to all of our technical resources
please call 763.255.3221

After-hours Emergency and 24 hour Service
763.255.3200 option #7